The Basic Support Plan includes:

  Free Shareware or Freeware program downloads featured on our site.
  Free Limited Email Support from our certified technicians.
  Free How-To Guides from our technical pages.
  800MB Document Storage on our servers with CD backup included.

PLEASE NOTE: When purchasing a level plan from us you will not be charged labor rates for 1 year from time of purchase. The only charges incurred will be for any software or hardware purchases Nielsen ComputerWorks deems necessary in order to maintain your system or network that this level was purchased for. (Coverage = 1 computer system, desktop or laptop, and the network that computer system is physically connected to)

**Contact us for payment options**

 
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